Privacy Policy

Who we are

Our website address is: https://www.ixelcreative.co.uk and we are a trading name of Ixel Media Limited, a UK company that provides digital marketing & film production services. We do not sell your information to any third party and the data is only used to help us improve the website and gather marketing statistics.

What data we collect and why we collect it

Form submissions

When users on our site submit forms, such as quote requests or new customer sign ups, we store this information on our secure server to be used to communicate with those customers and carry out any work they request.


If you upload media to our website then it is done so as per our service agreement, by using this function you consent to this information being stored and used by us under these terms.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


We use several tools provided by Google to track users of this website to help us gain a better understanding of how they found us, use our services and market future Ixel services.

Embedded content from other websites


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.


These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.



What rights you have over your data


If you have an account on this site (via the customer support portal), you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.